• Using Shoretel Trunk Test Tool

Just One Thing Trunk Test Tool. Skip navigation Sign in. How To Report Trunk Activity ShoreTel® Director - Duration: 5:03. ShoreTel: Clearing Queue Monitor of a Caller No Longer Connected. December 26, 2012. By Ideen Jahanshahi. Next, open the Trunk Test Tool from the server. Select the sites, and switches that contain the trunk listed. If you are unsure where this might be, check all sites and switches. This will display all the trunks available. What sorts of tools does ShoreTel provide for troubleshooting problems or gathering status information on phones and other VoIP devices? I've used a little bit. There is also a really handy tool called the Trunk Test Tool which allows you to test trunks (analog, T1, PRI, SIP, etc). It also allows you to monitor calls and keep more detailed.

That is a vague question. They offer a few things for you right in the shoreware director (their configuration server). Realta nua patch wiki.

There are quick look tools, event logs, phone status', shoregear switch status, application (like VM) servers status, etc. They also have a system/network monitor package now that monitors the devices and the network they reside on. There are some other things you can use too, such as log files and command line reporting plus some limited canned crystal reports that show some useful info. There is also a really handy tool called the Trunk Test Tool which allows you to test trunks (analog, T1, PRI, SIP, etc). It also allows you to monitor calls and keep more detailed records of those calls in log files for easy viewing later.

There are tools available, it depends on what you want to do. In some cases though there could be better tools, such as to watch how many calls were taking lost packets or jitter, etc.

But no one really has that except Avaya, and even thiers is not easy to use really. I hope that helps somewhat. EV RE: Troubleshooting Tools (Programmer) 27 Mar 07 23:36.

That is a vague question. They offer a few things for you right in the shoreware director (their configuration server). There are quick look tools, event logs, phone status', shoregear switch status, application (like VM) servers status, etc. They also have a system/network monitor package now that monitors the devices and the network they reside on.

There are some other things you can use too, such as log files and command line reporting plus some limited canned crystal reports that show some useful info. There is also a really handy tool called the Trunk Test Tool which allows you to test trunks (analog, T1, PRI, SIP, etc). It also allows you to monitor calls and keep more detailed records of those calls in log files for easy viewing later. There are tools available, it depends on what you want to do. Wifi password hacker for laptop. In some cases though there could be better tools, such as to watch how many calls were taking lost packets or jitter, etc. But no one really has that except Avaya, and even thiers is not easy to use really.

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Using Shoretel Trunk Test Tool

I hope that helps somewhat. EV RE: Troubleshooting Tools (Programmer) 27 Mar 07 23:36.